Warranty Policy

At gexwfe.com, we stand behind the quality of our products and offer a 3-month warranty on most of our items. Our warranty ensures that customers receive products that meet our high standards of performance and reliability.

Warranty Coverage

• Covers manufacturing defects and malfunctions that occur under normal use.

• Applies only to products purchased directly from GEXWFE.com.

• Does not cover damage caused by improper installation, misuse, neglect, unauthorized modifications, or normal wear and tear.

How to Claim Warranty Service

1. Contact Us: Email service@gexwfe.com with your order number, product details, and a description of the issue.

2. Provide Evidence: Our team may request photos or videos of the product issue to assess the situation.

3. Resolution Options: Depending on the case, we may offer technical support, a replacement, or a refund.

Technical Support & Assistance

If you experience any issues with your product, please reach out to us for expert guidance. We strive to provide solutions in most cases through troubleshooting or minor adjustments.

Contact Information

For any questions, assistance, or additional support, feel free to reach out to us:

Company: SONICTRADE VENTURES LLC
Phone: +1 (920) 977-5059
Email: service@gexwfe.com
Return Address: 2418 MAPLE GROVE DR, NEENAH, WI 54956, US
Working Hours: Monday – Sunday, 10 AM – 5 PM (EST)